Hi @Groove1023! I certainly appreciate your interest in USAA! To protect the security of your account, I won't be able to further address it here and apologize for any inconvenience this may cause you. When ready, please call us at 210-531-USAA (8722), our mobile shortcut #8722 or 800-531-8722. Looking forward to hearing from you soon. Thank you. ~ Stacy K.