Why is Liberty Mutual substituted for USAA auto insurance?



Hello, @IsaMan. We offer solutions to folks through them for those who inquire but are not eligible for USAA. If you believe you are eligible for USAA and are only seeing the option for referral to our partner provider, it is possible that your eligibility just may not have been established yet. In order to resolve this, you would simply call our New Members Solutions team at 800-531-8722 so they can set up your eligibility. :) ~ Steven