Why does "View Documents" link in an email take me to USAA Community


I recently received an email notification that I had a new document pertaining to my rental property insurance.  When I clicked the "View Documents" button embedded in that email it took me to the USAA Community page (https://communities.usaa.com) from which there is no link available to actually view my documents.




Hello @OldGib, I appreciate your question. To protect our members' privacy and security in email notifications, we direct them to our website to login and retrieve their documents. Thank you for your membership and I hope you have good evening. -Paula