I cannot get the USAA Storm team to process our property insurance claim correctly. Who at USAA can constructively affect the effectiveness of that section of USAA. I’ve been a member at USAA for a long time and I’m ready to move on because of this horrible experience.


@Customer We never want our member to feel like they don't have the support they need during the claims process. I have escalated your concerns to a subject matter expert to review. They will be following up with you in the next 1 to 2 business days. ~ CH