Told I had auto-pay set up 4 times by service providers, apparently not. Now my insurance doesn't exist.

JuicedEmperor
Contributor

I have asked 4 times to be put on an auto pay system for my insurance 4 times, each time being told that it was complete, and I paid off what debt I had at the time. Now, it seems my insurance is no longer valid, as I have nothing owed and an n/a for my balance with no insurance being shown on my account. How can I remedy this? (this is for auto-insurance)

1 REPLY

Oh man, @JuiceEmperor! I certainly understand your concerns about your policy and regret any frustration this situation caused you. I'll be happy to forward this matter to the appropriate area for further review. Thank you for your continued patience and allowing us this additional opportunity to address your concerns. ~Stacy K.