jmr2296
Contributor

I want to update my financial planner with my subscriber's savings account info.  It's not a huge amount, but one we pt in the pile and discuss each year.  Why can't I find the balance anywhere on this site?

64 REPLIES

jmr2296, 

Here is some information in PDF form about it https://content.usaa.com/mcontent/static_assets/Media/Subscriber_Acct_Distrib_Broch_Panels.pdf?cache...

 

You might also visit the help section on USAA about Subscriber Savings. 

 

Is my Subscriber's Account like a bank account? Do I have access to the entire balance?Details Showi...-

No. It is not a bank account from which you can make deposits or withdrawals. Nor can you take out a loan against it. Rather, according to USAA bylaws, it is an account in your name that the USAA Board of Directors has the authority to make decisions over at all times. The account is in effect as long as you have at least one USAA auto or property policy.

 

How can I find out my Subscriber's Account balance?Details Showing. Click to Hide.-

We send a Subscriber's Account annual statement each February showing your balance.

Will a member ever have access to his/her subscriber's savings accouunt?

Becky,

Please see the question answered above: 

 

Is my Subscriber's Account like a bank account? Do I have access to the entire balance?Details Showi...-

No. It is not a bank account from which you can make deposits or withdrawals. Nor can you take out a loan against it. Rather, according to USAA bylaws, it is an account in your name that the USAA Board of Directors has the authority to make decisions over at all times. The account is in effect as long as you have at least one USAA auto or property policy.

 

How can I find out my Subscriber's Account balance?Details Showing. Click to Hide.-

We send a Subscriber's Account annual statement each February showing your balance.

My wife had a member number when we got married 16 years ago. She is thinking about closing her member number. Will she be able to get any monies she may have in her Subscriber's Saving Account?

welch98,

Thank you for your question. Please see the above description of the subscriber savings account. It is not an account in the terms you would normally think of an account. If you have additional questions regarding the removal of your wife's member number it is best to speak with a service specialist in order to address your concern. You can reach a specialist by clicking here or by telephone at 1-800-531-8722.

Welch98, from my experience as soon as you no longer have auto insurance or homeowners insurance with USAA you will get a check sent to you for the subscriber's savings account value.  I was a long time member, but once I retired I began to question the need for the USAA level of quality.  I wasnt moving around or deploying anymore so just a standard insurance company would work for me now.  I ended up going with Geico.  About 90 days after changing over and as a complete surprise to me I received a $6000 check (my SSA balance).  If I had know it was that easy to get my money I would have cancelled years ago, just to pull some of that money out and then you can always switch back to them if you wanted.  Geico offered the same policy to me for a lot less; I just couldnt stick to USAA with that much of a difference every 6 months (~200).  I still have my USAA number and consider them for insurance and loans whenever I need them, but so far they always cost more.  I agree their coverage was awesome, but I just dont need that type of service anymore.    

I believe I received most of the money from the account after my insurance was canceled.

Tara,

 

The FAQs adequately address that the subscribers account cannot be accessed for use while open.  The FAQs also address the disposition of the account at death (movement to spouse's account or distribution to estate).  The FAQs however do no address what happens when a member closes all accounts with USAA (while still living).  Specifically, are the funds distributed to the member or is the account closed but funds remain with USAA?

 

Thanks in advance for the clarification.

 

Cheri

Cheri,

Great question. You're correct, I didn't find anything on this topic either. This one I will have to defer to a member services specialist. As such, I would ask that you please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722