Need to drop coverage on our 2011 Mazda CX 7


Never mind, I'll just call since I can't even get to my policies for making changes with our "new and improved" website.


Oh no, @J.W.F.! I appreciate you taking time to share your feedback with us and apologize for any inconvenience you may have experienced while attempting to update your polices online. 


For immediate assistance, please don't hesitate to chat with us. When you're on a page where chat is available, you'll see "Reach a Representative" at the top right. Select the drop-down menu, then select Click to Chat. If you prefer, please call us at 210-531-USAA (8722), our mobile shortcut #8722 or 800-531-8722. 


If you're still experiencing issues with your account online, our Website Support team may be able to further troubleshoot this issue for you. When ready, you may contact them 24/7 at 1-877-632-3003. When prompted say "technical support" Thank you! ~ Stacy K.