The USAA website mentions "Home Sharing Coverage" as part of their Rental Property Insurance product, but has a disclaimer that it is "Not available in all states." How can I find out where it is available?
@bb0151- Hi, currently the Sharing Economy Endorsement is available at renewal or for new business in AK, AL, AZ, CA, CT, CO, DC, DE, GA, IA, ID, IL, IN, KY, LA, MD, MO, NE, NM, OH, OK, OR, RI, TN, TX, and WY. To find out more about this endorsement we are here to chat with you online via Help or, when it is available, the ASK USAA button. We can also help over the phone at 1-800-531-8722(USAA). ~Shawna
I called USAA a few days ago to get confirmation that the home sharing endorsement included with my renewal covered my Kentucky rental property. I was transfered to three different USAA reps and none of them seemed to have much if any knowledge of the endorsement and could not tell me if my rental property would be covered for a rental of less than 30 days. Finally after being on the phone for close to 45 minutes the last rep told me after speaking to her supervisor that I would have to submit a request to their underwriting department and that they would review it and make a decision if they would provide coverage or not and at what cost. This has been extremely frustrating to say the least. I have never had an experience like this with USAA in the 30+ years I have been with them. Very dissapointed with the quality of the service.
@K-Town, I'm sorry for the experience you've had on the phone with us previously, when reviewing coverage for a short term rental property. I can understand the frustration and apologize for the inconvenience caused. I appreciate you allowing us to review the details of your request, as we always want to ensure that your policy provides the best coverage that meets your specific needs. So that we may complete the review, please begin a new chat with us by selecting the Contact Us option when viewing your Policy Summary page or contact us at 800-531-8722 to speak with an insurance specialist. Our goal is to complete the review as quickly as possible and confirm more information regarding the requested coverages for your rental property. -Lori