Hi @Bob2040! When I reviewed your account, I see that we'll need to get into a deeper discussion with you about your request. To protect the security of your account, I won't be able to further address it here and apologize for any inconvenience this may cause you.
When ready, please chat with us online while you're logged into your account. When you're on a page where chat is available, you'll see Reach a Representative or Ask USAA at the top right. Select the drop down menu, then select the Chat option. If you prefer, please call us at 210-531-USAA (8722), our mobile shortcut #8722 or 800-531-8722. We look forward to hearing from you soon. ~ Stacy