How do I access my insurance statements?


Hi there, @Doug39. Thank you for reaching out via the USAA Community. You can view your insurance statement on your online profile by:

  • Logging into, then direct your view under the Pay Bills tile on your Dashboard


  • You can also view the PDF of your physical billing statement by going to the My Documents section by clicking the dropdown tab containing your name with a golden arrow

Additionally, we send the statements by mail unless you have opted out of paper documents in your delivery preferences (From the “My Documents” page, select "Document Preferences." Next, change your "Account Messaging” setting for each product to paper documents.) 


Please, let me know if I can be of any further assistance to you. We appreciate and value your membership very much! ~ Steven