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Inside the Mission - Page 9

April 5 is Gold Star Wives Day, a time to honor the military’s surviving spouses like USAA member Nikki Altmann.

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One member turns a hobby into extra household income through Etsy®, and a marketing professional discusses using social media to promote virtual boutiques.

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When unemployment and mounting bills overwhelmed this member, she turned to USAA for guidance and then paid it forward.

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Why members flooded the CEO’s office with praise for these employees.  

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To his country, Lucian Adams was an American hero and Medal of Honor recipient. To USAA employee Grace Adams Fawcett, he was simply “dad.”

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