Veteran-Friendly Hiring Practices Help USAA Rank Among the Best

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Recent VETFit graduates


For the past three years, USAA has aimed to have 30% of all new hires be veterans or military spouses or partners.


The enterprise is taking steps to meet that goal, set by former CEO Joe Robles, and to ensure that all new hires receive the training and support necessary to be successful.


Because of those strides, USAA was recently named one of the top Veteran-Friendly Companies by U.S. Veterans Magazine. It’s the fifth straight year USAA has made the publication’s Best of the Best issue.


“We help military families reach their financial goals, and our military members know that many of our employees have walked in their boots. That sets us apart,” said Jackie Purdy, vice president of talent planning and acquisition at USAA.


“We’re humbled to receive high marks from U.S. Veterans Magazine for our achievements in hiring former military and their spouses alongside others who value the workplace culture we strive to maintain.”


The recognition can be attributed to several programs designed to help veterans successfully transition from the military to their first civilian job and create lifelong, meaningful careers.


USAA’s veteran-specific programs include:


Combat to Claims: Trains new hires to become automobile non-injury and property claims managers.


VETFit (Veterans for IT): Teaches Java software development with a job in USAA’s IT department upon graduation.


Military to Mortgage: Trains veterans to be mortgage specialists at USAA Federal Savings Bank.


Veteran Transition Class: Besides orientation for new employees, there’s a daylong VetNet-sponsored class designed to help those transitioning from the military to USAA. Those employees are also assigned a sponsor who can help give advice, encouragement and assistance during their first year.


Veterans Transition and Leadership Program (VetsLeaD): Transitioning veterans spend a year with their cohort learning how to close gaps in their business acumen and increase their potential for future leadership opportunities.




USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.




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