Highlighted
Occasional Contributor
Mortgage processing department is full of liers. Don't trust them, even after you catch them in a false truth they lie more.

14 REPLIES

Highlighted

Hi sheba1,

 

I would like to get to the bottom of this and see what we can do to help. I have escalated over your comments to someone in the mortgage department, someone will be in touch soon. Thank you for posting in the Community!

Highlighted
Dear Angela, I am not sure referring this matter to the Mortgaging Department will accomplish anything. Since it is the group I addressed, I would love to see this go higher. I spoke with many levels there and that is the crux of my disappointment. Thanks
Highlighted
Hello...is there anybody out there?
Highlighted

Hi sheba1,

 

Yes, I have read over your last comment and I will see what I can do. I will personally post here in the mornng once I have an answer for you.

Highlighted
Oh goodie, don't mindy sarcasm, but I have heard this several times the last two days.
Highlighted

sheba1,

 

No worries, I can assure you I understand the frustration and I am working on getting this resolved for you. Thank you for being so patient, will post back soon!

Highlighted
Sure, I can wait, not doing anything but wait. Just past our third closing waiting on USAA. It is becoming a past time of ours. And after reading other post I can see we are not alone.
Highlighted
Lied to again by different members in the mortgage processing office. Three times yesterday I was told all paperwork was approved and sent to CLS to close. Well CLS just sent an email saying they are still waiting for the paperwork from USAA. How do these people sleep at nigh?.
Highlighted

sheba1,

 

I have relayed the latest information you provided about your paper work to a specialist. Please let me know when you hear from someone. Thank you.