It used to be that all you had to do was call and you would get sound advice from USAA. Today, they are a different operation, apparently and unfortunately. Find a bank that will communicate with you, honestly. I have not found that with USAA's mortgage processing policies. I am weeks into a mess created by these very folks with a mortgage application. Like I said, find a bank that will communicate with you, honestly. Best luck!
Congratualtions on starting the exciting journey of buying a home! Due to the nature of your question, a service specialist would be in the best position to address your concerns. As such, we ask that you please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722.