what exactly is USAA doing to assist member with there mortgage doing this pandemic everyone has a difference answer 


Hello @chicago smitty, there are payment options available directly through your loan servicer. 

We were just told that they can suspend our mortgage for 3 months and then pay it all back at once after the 3 month wait which is ABSOLUTELY NO HELP whatsover, many companies are at least moving those 3-6 months at the end of the loan. No help at all.

USAA is doing nothing.  They have sold off or farmed out your motgage so you have a mortgage servicer.   The servicer may or may not be doing anything, but you'll have to contact them.