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Share wisdom if you're an existing homeowner or have tips related to homes in specific areas of the country or overseas. Share tips related to maintaining your home, such as DIY decorating projects; or selling a home, such as staging or hiring contractors to complete home projects.

Recent Home Conversations

As a veteran and a USAA member of 15 years, I type this with the utmost disappointment. I am one of many who's home was impacted by the winter storm that occurred in Texas in February 2021. I submitted my claim immediately after seeing the damage. I work out of state normally due to my career, and I...
I recently called customer sevice to discuss why my home owners insurance policy goes up every year and ask if I could do anything to stop the rate hike each year. The representative told me I should cancel my USAA policy and go with someone cheaper. I stated I wished to stay with USAA just wanted m...
Am I the only one, or is it happening to everyone in California? My proposed policy for the next 6-month is 100% higher. It was $400 and now it will be $800. What it happening? Is it me or is it everyone in California who is being hit with such a drastic rate hike?
I have been a happy USAA customer for nearly 25 years, but in the past 5 years have noticed a major decline in their service and response to claims. I have stayed with them because of their track record, but since moving into a new more expensive home, they have continued to let me down. I am wonder...
I've been a member for 30 years get a water leak that will probably cost less the $10K for total repairs, fisrt said authorization to get the leak repaired now saying won't pay. I am telling everyone I can about the lousy service the lies they tell and how if they spent the money on adjusters not co...
Hi All,Just an update on the outcome of USAA Policy and Procedures, USAA isn't renewing my Rental Property Insurance coverage as of 22Apr21. I kind of thought this would be the outcome for me, because like I said I am only one veteran member and the dept. kind of implied I was taking advantage of th...
I have 3 homes and 2 cars insured with USAA. Problem is that I can't get the payments to go to a particular policy. THey go to a pot of all payments! I would like the payments I make to go to my rentals while my wife's payments go to her rentals. I was told to write the policy number on the check an...
I would like to preference this note by saying that up until this point, I have had great support and service from USAA over the last 15 years. However, in recent years I personnally think their "business" model has caused them to lose sight of the customer base they service. I have successfully pur...
Dear @m_e_r_c_y This post has been moved from the “Discuss: Home” area to the "Support: Insurance" area to ensure the appropriate team is addressing your post. Thank you.
I am considering installing solar panels on my house. Do any of you have solar panels on your home, and if so, what is your experience? Are solar loans a good deal? Any comments or suggestions would be apreciated.
received a notice that my insurance bill payment was overdue. the due date was April 3rd. I thought that maybe the check was lost in the mail so I checked with my credit union and found that it was cashed by USAA on March 30, 5 days before it was due. I called and inquired and was told to call back ...
Called the ADT sales number at 800 453-5716 and talked to "blade" on Friday March 26, 2021. We discussed installing an ADT in my home. Blade booked an appointment for Saturday March 27, 2021 at 2 PM for the tech to evaluate the property and recommend a system. Its now 3:15 and ZERO tech and ZERO pho...
Dear @RobotAvatar This post has been moved from the “Discuss: Other” area to the "Support: Insurance" area to ensure the appropriate team is addressing your post. Thank you.
I reported damage roof and water leakage inside my home to USAA early January2021. USAA sent an adjuster who took pictures, met the roofer who tarped the roof and wrote up report and submitted in January. The USAA Claims agent was given the roofing quotes twice and we hadn't heard from her in weeks....
I keep calling and the wait line is over an hour for home insurance adjuster. This is not service. I thought USAA understood service
Today, I received one of the worst customer experiences I've ever had with USAA. Over the past few weeks, Southern California has gotten quite a bit of rain. I noticed a leak and a crack in the ceiling above my bed and some other leak stains going down the walls. So, yesterday (March 18th) I called ...
How do I go about correcting the USAA Home Value Monitoring tool, as to the home which I resently purchased?The current home value is wrong!
would i be able to apply for a va loan without doing a va refinancing option if I already have a mortgage. A few years back my ex and I bought the house which I'm currently in, she used her VA loan but I did not and I am trying to get her name of the loan? How can I use my VA loan to accomplish this...
I've posted several comments in the past about USAA's senior management not paying attention to us. Tuesday morning I got a phone call from the "office of the CEO" to let me know that he had seen my comments.
I recently received a letter from USAA saying that my homeowners insurance policy will end May of 2021 due to the fact that I have too many claims with them. I have been with USAA for over 20yrs and live in Oklahoma since 2016. All my claims has been reasonable and no fault of mines. Every year we g...
Does USAA give FHA loans on manufactured homes with permanent foundations? I've asked that question many times but keep getting different answers. I already have a COE.
can i still deferr mt mortgage
USAA has let us down. We have been members since 2004 and always used USAA for almost everything, but now I'm having to rethink whether we should move to another financial institution or stay. Smack dab in the middle of all this COVID stuff, I get a local county tax accessor document stating that my...
I live in Orange, Texas. During Hurricane Laura, I had siding damage, fence and roof damage. I have been dealing with my claim now for 6 months. Gone through 3 adjusters, Finally got my roof replaced, but now going back and forth about the cost to replace siding. I gave two bids from local siding co...
I have been a USAA member since I was a kid. Both my parents were military, my husband was military, and I am currently serving. For most things, USAA does what is right and I feel like they truly care for Service members and their families. I cannot say the same for their mortgage loan practices. I...
I just applied for an IRRRL and USAA wanted more documents for it than I remember submitting for my original home loan they approved 11 years ago. When they required information on a property I own outright that’s next to my primary property, that’s when I called a time out. That property has nothin...
In the past 3 years USAA has arbitrarily increased my Homeowners rates by 27% in DFW area of TX by estimating my rebuild costs to ridiculous numbers that I can get NO other insurance company to duplicate. All other insurance companies are $100k+ less than USAA estimates. I have shared this and been ...
Hello. Im currently looking into going with ADT for home security. If i'm correct this would qualify for a discount on insurance. Is that correct? Could you please give more information on that?
we now have an fha loan with mortgage insurance. how would we be able to refi into a va loan and get rid of the mi ? what is the requirements? our home value is $130,000 approx. our loan balance is approx $122,000. what would we have to do to get approved?

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Winter Damage Property Claim
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