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Dear @ This post has been moved from the “Discuss: Home” area to the "Support: Insurance" area to ensure the appropriate team is addressing your post. Thank you.
Wow. Things have really changed. After 45 years of being a loyal, honest, USAA member, I will finally cut the tie, tomorrow. I already appreciate the customer service at the new company: they actually assigned ONE individual to work with me, not a different person every time I call. A denial of an u...
Call me an idiot, a moron, stupid, or whatever else springs to mind: on September 1st 2021, I will have paid to USAA $9,000.00 for a $3,000.00 USAA Homeowners Policy.This is my 1st Homeowners Policy and 1st time buying a house. I am almost 50, but there was never a need or occasion to buy a house si...
I have been insured by USAA for 35 years. They are not even remotely the company I remember. All that said here is my experience to share and let folks make up their own mind. I called approximately 6 weeks ago for a new homeowners quote on a house I wanted to buy. I got the numbers and it was high ...
I am so disappointed in USAA right now. I had damage when we had a snowstorm this past March. They have paid a claim from an estimate of someone that has never been to my home to see the damages. They claim he has seen the pictures of the damage. I have no idea who this person is, where they are or ...
We had a solicitor come to the house asking to check our roof (6 year old home). My husband let him do it...he came down with cell phone pix of hail damage (are these fake pix?)...says he is with USAA and came file a claim to replace our so called damaged roof...all we pay is the USAA deductible. Is...
I posted on here a couple years ago about an on going disaster with my Nation Star mortgage, affiliate of Usaa, to stream refi, my mortgage from 15 to 30 or lower payments and which I never returned to report that it ultimately ended in me signing yet another set (3rd) closing documents over a year ...
As a 40 year member of USAA we have had insurance, car loans, mortgages, etc with USAA with little or no problems until now. At the time of refinance the property taxes were not paid, the insurance was incorrectly billed as homeower pays rather than escrow. I have no complaints about NationStar, con...
I have 3 homes and 2 cars insured with USAA. Problem is that I can't get the payments to go to a particular policy. THey go to a pot of all payments! I would like the payments I make to go to my rentals while my wife's payments go to her rentals. I was told to write the policy number on the check an...
As a veteran and a USAA member of 15 years, I type this with the utmost disappointment. I am one of many who's home was impacted by the winter storm that occurred in Texas in February 2021. I submitted my claim immediately after seeing the damage. I work out of state normally due to my career, and I...
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