After several address changes over the years, this is the first time I am having trouble changing my credit card address. This is causing me being unable to update Paypal and other acounts requiring my USAA info. I do everything online because I don't want to conduct business by phone so this is quite aggravating. Spend more money on your website and less on television ads, USAA!
sassyone, I understand you're frustrated and I'd like to help. I sent you an email through usaa.com with additional information. Please review this message at your earliest convenience. -Marisa
@Jay mass, I am happy to help you. I will send you a private message in a moment with further information. To access the private message, click on your name in the upper right corner of the member community page and click on the envelope icon.
@Pacifica, hello I understand you would like to update your address. You can make updates by following these steps:
Once the address has been updated we ask that you allow up to 2 business days for your USAA accounts to be updated as well. I hope this information is helpful. Thank you for your membership. - Rhonda