Just over a year ago USAA suddenly changed, using their former reputation as market.

Unfortunately I am stuck in an unfinished claim to my home from a 2016 hurricane that was still in process, but suddenly became, ignored, then, denied. I don’t know what to do. The treatment I now receive is saddening


@hurricaneMatt, I am terribly sorry to hear that you are having concerns with your homeowners claim. I have located your information and I am escalating this to a specialist. They will look into your situation and reach out to you. Please allow 2-3 business days for this to occur. Thank you.