Thank you for posting. I have escalated your comments and experience to the mortgage department who will be reaching out to you personally to work towards a timely closure. I assure you they will be more more pleasant to deal with than the mafia:) In all seriousness, thank you for sharing your experience and I look forward to further updates form you here in the community. Thank you.
I feel like I am about to deal with the same issues. See my post i just posted. Seems like realtors aren't willing to work with USAA. I may go some place else now...especially from your experience.