I appreciate you taking the time to post your experience in the Community. I understand you might have a unique situation with your income and would like to have someone review this matter further. USAA is committed to assisting our members with their mortgage needs. I have taken this opportunity to share your experience with a colleague in the mortgage area for review. They will research your experience and reach back out to address your concerns. I appreciate you bringing this matter to our attention and look forward to restoring your trust in USAA. -Gus
To follow up on this, USAA did not choose to finance me.
The path I'm currently exploring is using my base retirement income (~1k/mo less) to qualify for a home loan through another lender. Oddly, lenders do seem willing to use an estimated retirement while they're completely unwilling to use an estimated VA disability. I am trying hard to keep the closing date of 19Sep for the sellers...after all their only mistake seems to have been the same as my own, trusting USAA.
In the near future, I am planning to pay off my auto loan and move my insurances to ensure that USAA never makes another dollar off me. By the way, their Home Owner's Insurance is a rip-off. Haven't looked at auto yet but, I doubt it's any different.
I'll also never recommend USAA to any family, friend or acquaintance and eventually, I will close all my accounts with them. There's just no reason for me to show support for this company, they've completely lost my respect.
CM84_AF, I'm sorry to hear how let down you feel and I appreciate the opportunity to help. I'm engaging a subject matter expert to review your information and address your concerns. Thank you. -Paula