and still no one contacts me and i still cannot get any help. Attached is a copy of the letter you sent. Sent on 14 April, and yes i tried calling the number on the letter to no avail.
i am now taking the advice of some of the users on this thread and looking to refinance my loan with another company. When you send me a letter saying you are going to charge 1300 dollars to my escrow account but refuse to speak to me about it, I do not know what else to do. I tried for a month now to get anyone to speak to me about it, and failed on every front. I honestly wonder if anyone at USAA will ever acknowledge or speak to me about this at this point.