Not sure what has happened to USAA but there definately has been a change these past few years and not for the better. As if they are becoming like all the others after generations of standing apart
@retired123 I read your post and to see your concerns with USAA. I want to make sure I address any troubles that you are having with us. Is there anything that you can share about what has you feeling this way or anything I can look at for you here?- Meredith
The trouble they are having is USAA's non-competitive high insurance prices and severely degraded customer service. Fix these 2 issues and I may consider coming back. I left USAA after 40 years for a SUBSTANTIAL savings and way better customer service.