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Per this morning's "LA Times", ADT is being purchased by the Apollo Management Group (a private equity company) for $6.9 Billion. I see a "red light" flashing. I have had excellant USAA ADT service for about 20 years - but my prior experiences with phone, cable, and other service acquisitions has generally been pretty bad - worse service, rate hikes, etc. I can not help but be a bit concerned that Apollo will want to earn a quick payback on it's enormous investment.
I would suggest ADT communicate to its subscribers its intent, hopefully a committment to maintain service without any related cost increases.
Hi California Car Guy,
Thank you for the feedback and will have this looked into for you. A member services representative will be reaching out shortly, thank you.