I have been a USAA customer for a couple years now. I financed an RV, no issues. Use their credit card, no issues. Have my car insurance with them, no issues (they did great when I had a vandalism claim).
Now my wife and i are buying a home so USAA was a natural choice. So far, no issues. We are building s home that won't be ready until mid-October, so I will follow up as this progressss and hopefully will have a happy ending and good experience to report.
Pre-qualification was a no brainer and went smoothly.
Got our signed purchase agreement over to them (uploaded online) and my mortgage rep called me within a couple hours. We had a conversation, he asked some questions and had resign docs to me shortly there after. Signed the docs and rec'd an email asking for income docs, etc. I uploaded immediately and got contacted within two days via email that my info was submitted for first review.
I have zero complaints so far and really hope it continues to go this smoothly so we can close on time 5 months from now when our home is built.
I will repost as this progresses.
So far so good!
