I want to start off saying that USAA will do anything to get you interested in obtaining a loan from them. I am here to tell you DO NOT DO IT as they will draw you in and then take a #2 all over you once they have you right by the balls. Here are a few loan officer that I would like to point out as they lied to me the most I will also highlight the one that got let go for lying to me and my spouse over the phone. Loan officer Zachary I Axxxxxxxx MLS#[removed sensitive data], Brenna Bxxxxxxxx based on emails working under someone elses MLS number. now the processers remember how I said i would point out the one that is no longer working for USAA for lying well here she is Adriana Jxxxxxxxx MLS#[removed sensitive data]. really should have stopped letting them processs my loan at this point but like i said they have you right by your 2 liitle boys. then the next processor this guy was very very condosending to me my spouse my agent and I asure his co-workers but who am I to say, his name is Patrick Gxxxxxxxx MLS# [removed sensitive data]. Last but not least this woman made it sould like everything was going great then continued to move my loan forward while making exceptions for things that I said I could not obtain and if I didnt obtain then she would have to close my loan out which I was okay with at this point but against my email to her not to send anything forward to the sellers of a home until i talked with her about the new terms or cost of the home guess what she sent it anyway what a great way to make a Veteran fell good about USAA. Her name is Terri Mxxxxxxxx Nmls#[removed sensitive data] this mind you is a senior procceser who should no that the best interest should be for the client but it turns out that the best interest in for USAA.  I hope this atleast helps one Veteran from being screwed over by this process. PLEASE PLEASE BE WARE OF USAA AND THERE LENDING PRACTICES 




For privacy, this post has been edited.


Sorry this happened to you



Never do business with USAA until the revert back to the company they once were.  Not sure if that will happen though.