Once again I’m having issues starting my claim. I’ve called and the agent said they will call me within 1-2 days. It’s been 2 weeks. I’ve called again and left a voicemail to the adjuster and they still haven’t called.
I really have to consider other home insurance companies. You would think USAA would get the message and make changes based on the numerous complaints that I’ve seen.
@Upset-mbr, I am terribly sorry to hear of your concerns with getting ahold of your adjuster. I am going to escalate your situation to a subject matter expert. They will review your file and reach out to you.