I am currently in a forebearance with Nationstar and its coming to the end of its term at the end of the year. I answered the questions saying we are still having trouble and were asked to send in proof of income and fill out a expenses form. We have done this three times and yet Nationstar says we didn't send it in, even after calling them as soon as they were faxed over. This whole time has been nothing but stressful and even more by worrying about paying for your home. I don't get it. We have called them so many times. Frustrated..........
I can understand your frustration. I will forward your concerns to the appropriate area to review what has taken place.
Our Mortgage Team can be reached at 210-531-8722 to assist you with what direction to take.Thank you. ~ Lori C