Thought I was doing the right thing getting pre approved for a home loan Only to find out that I cannot close until SEPT!!! this is crazy. Started moving my checking, saving accounts to USAA so I could do all my banking, mortgage, insurance all in one place. But this is a game changer. Now have to find new lender and bank. Thanks USAA,, I have only been a member for about 30 YRS.


Hello chefjanet,

First, thank you for your 30 year membership. We can certainly understand your frustration and would like the opportunity to review your situation to see if there is any way to accommodate your closing date. A mortgage representative will reach out to you shortly. Thank you for bringing this to our attention.

Thanks but I started the process with a local bank last week and it is going very smooth.