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We are at oue closing date today and of course USAA never had the money wired or a check printed off for our sellers!!!! How the heck do you forget to do that part?!?!?! We have had the run around since starting the process. Uploaded documents needed to be done a few times even though they were there. The title company they provided ended up being 3 hours late. We paid 2000 more then what we were told a few days before this date. Most important is THEY DIDN'T PAY OUR SELLERS so they refused to sign. And now we are back at the waiting game because USAA screwed up. We had 45 days to get everything done, and they waited until 1 o clock the day of to get more info. Ridiculous!!!!! Not to happy at all with this.

1 REPLY

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JCHouser, I'm very sorry to hear about the frustrating experience you've had. Buying a home is a stressful experience, and I regret to hear of the added stress you've had. These concerns are very important to us, and I want to engage a specialist to look at this further. I have located your profile and am engaging the appropriate area for further assistance. We appreciate you bringing this matter to our attention. -Meredith