Passing the buck to Nationstar in an attempt to make them look like the bad guys is terrible and USAA should be ashamed. Offer the same relief that all major banks are offering, a 3 month deferment which is added to the end of the loan. People who can't make the next 3 months payments aren't going to magically have 3 months worth of mortgage payments in July. I understand you're a business and clearly have a focus on making money but this is awful and no way to treat loyal customers. Do the right thing.