Contributor

I was hesitant to use USAA for our mortgage due to some terrible reviews I read here. I am so glad my husband talked me into at least giving them a shot. I do not think our process could have been any easier. Our offer was accepted on a Sunday, USAA sent the VA Appraiser out on that Tuesday and the report was back within the week. We ended up closing a few days early. It could not have been a better experience and I know Lisa and Andrew are a big part of that. They responded in a timely manner and kept us informed throughout the process. The online portal was so easy. As soon as something is needed it is there and it is so easy to upload the documents. Thanks USAA! We have been happy customers for at least 20 years!

1 REPLY

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JMLBU,

What a beautiful testimony you shared of how USAA was there for your family! We are so honored to have such wonderful members like you. Thank you for choosing USAA for your Mortgage needs.