Recently closed on a house through USAA...VA loan.  My documents were at escrow almost 30 days in advance of closing.  Except for a typo in my middle name (which was corrected in one phone call) I had a very smooth process; same with purchasing Home Owners insurance.  Unfortunately, I know we do not live in a perfect world, and there are exceptions to all transactions and how people are dealt with; I just happen to be in within the 90% of those who have a good story to relate.  Be proactive in getting thr requirments done--and be persistent in follow-up for any problems---but in a positive way. 



Thank you for taking the time to share your experience. We appreciate the reviews and comments good and bad, but sure like the good stories better! It is our goal to have every member be completely satisfied with their mortgage experience. Please let us know if there is anything else we can do for you! Thank you!!