Thank you for the update. I am glad your mortgage processor is helping. We would like to ensure you are getting everything you need and that everything is in order for your closing to happen on time. Could you send us a message here with the details you provided above and the best way to contact you. Thank you again for both of your posts (it is always good to get an update!!)
Help!!!! We are having the same issue as other members on here! the Loan processors are horrible. We are well over our contract and still have not heard anything back from the underwriters who have sat on our paperwork for weeks. The sellers gave us 48hr notice to terminate the sale if contingencies aren't removed and loan is not approved. It has been 72hrs and still NOTHING!!! This is an outrage. Never ever use USAA for your home loan. I will definitely never do this again. My perception of USAA has been completely deceived. I have sent email after email to talk to someone about expediting our loan and still NOTHING. Promises were made and never followed through. This is the worst service I have ever received. I will be telling our veteran friends, family and acqauaintances NOT to use USAA for anything.