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Contributor
Just went from a 30 year at 5.5% to a 15 year at 2.75. I knocked off 8 years of payments with a grand total of $54,000 savings over time.
USAA updated me every step of the way and made this a hassle-free and enjoyable experience. Big thanks to Brandi Garcia, my loan person. I've heard horror stories of USAA service, but I I have had nothing but pristine service in smooth transitions with all dealings so far. I give USAA 5 stars, a perfect 10.

2 REPLIES

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Dear Branson Missouri, 

 

Congratulations, that is amazing! We are glad to have been able to help you with your refinancing and we thank you for choosing USAA. Thanks for taking the time to share you feedback. Have a great weekend. 

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Awesome! Glad to hear a positive experience from another member on the mortgage piece ;)