@MommyG, It is not our practice to send out one of our adjusters without an active claim. We are happy to discuss this further with you. Please give us a call at 800-531-8722 so we can chat :) ~Danielle
My brother had this happen to him a couple of years ago and his neighbors also and it was a scam and the man ended up being arrested and charged, but what a mess he created for all that let him on their roofs, he created the damage himself. Please don't fall for this and don't let anyone on your roof or anywhere on your property unless you requested the service.