Insurance adjusters

We had a solicitor come to the house asking to check our roof (6 year old home). My husband let him do it...he came down with cell phone pix of hail damage (are these fake pix?)...says he is with USAA and came file a claim to replace our so called damaged roof...all we pay is the USAA deductible. Is this a for real thing or a scam. I am the negative Nellie in this and my husband wants to do this.
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My brother had this happen to him a couple of years ago and his neighbors also and it was a scam and the man ended up being arrested and charged, but what a mess he created for all that let him on their roofs, he created the damage himself. Please don't fall for this and don't let anyone on your roof or anywhere on your property unless you requested the service.

@MommyG, It is not our practice to send out one of our adjusters without an active claim. We are happy to discuss this further with you. Please give us a call at 800-531-8722 so we can chat :) ~Danielle