Insurance BIlling

I have 3 homes and 2 cars insured with USAA. Problem is that I can't get the payments to go to a particular policy. THey go to a pot of all payments! I would like the payments I make to go to my rentals while my wife's payments go to her rentals. I was told to write the policy number on the check and I did that but it still goes to the "pot" Anyway of correcting this.  Causing problems. Thanks. Gary Sxxxxxxx

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Agree. Their new/revised insurance bill/statement is a bean counters dream and a normal person's nightmare.


Another reason to leave usaa, as if there weren't enough already.

Dear @Lee46 This post has been moved from the “Discuss: Home” area to the "Support: Insurance" area to ensure the appropriate team is addressing your post. Thank you.

Hello @GarySeuberth, I appreciate you reaching out about your billing and certainly want to help with having your concerns addressed. I'm engaging a specialist to review your information and to follow-up with you. -Paula