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Hi Sacman0S2,
First, thank you for your service. I also wish you a safe return from your deployment.
We would like to get a mortgage specialist in contact with you to review your situation and get further details on how we can assist you with a mortgage. If you could please email us here at socialmedia@usaa.com and include your member number, the details you provided above and the best way to reach you; someone will be in contact shortly.
Thank you.
Chad, apparently if you were denied you didn't meet the VA underwriting guidelines for a VA loan guarantee While how much you make is but one factor, there are many more the underwriters have to use.
Hi Chad,
I am sorry to hear about the issues with securing a VA loan through USAA. We would like the opportunity to review what happened and get your feedback to improve our services. If you could please send us a message here with additional details we would truly appreciate it. Thank you.
SacmanOS2,
Dont give up. Go get another opinion from a local bank. Take all of your docs with you and sit down and talk to them about your situation. Local banks understand and will listen to your story and make a decision based on the facts. You will have better chances with a local bank than USAA which only looks at numbers and not your story of being a veteran. Keep trying and you will succeeed......I know because I did!