Hello, @Irrelevant. Thank you for your service and membership. I'm very concerned to read that this has been your experience. Please, bear with me as I engage the appropriate area for further review and support on this. ~ Steven
The USAA CEO get involved with a lowly person like you? How dare you think that that might happen. He is too busy making his $5,000,000.00/year salary and instilling his "woke" beliefs onto USAA to EVER be concerned about anything regarding you. Leave USAA. The "old" USAA appears to be gone forever.