Bottom line I had USAA homeowners insurance for almost a decade I used policy 3 times, one was for a hurricane. And USAA dropped me. I called to ask why, they transferred me over to thier partner company to assist with my insurance needs and after nearly all afternoon going through the process, I was told they would call back, that there was an issue with claims. I havent heard back. USAA, there when I need you? Why bother paying into insurance, that drops u when used??