I just wanted to thank USAA and the adjuster assigned to me, Dale Ziegenfus, for the quick help of the bad water damage to my ceiling. He was very helpful in explaining what needed to be done, patient with my phone losing connection, and was also easily contactable when i had questions and was quick in getting my claim resolved. Thank you USAA and Dale.


@jeepirl Lee, thank you so much for taking a moment give kudos for one of our finest adjusters!  I will be sure to pass along your comments to Dale and his supervisor.  Have a wonderful weekend. - Ina