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We bought a home in TX and my husband was away training with the Army when we moved in so was not able to sign the Monitronics contract. Now that he's deployed they will not us out of the contract!! Orders mean nothing! They won't let me add him on the account either! So all I can do is keep paying every month or pay up front the $600! Terrible company! Every time you call you're on hold for at least half an hour or more. Stay away from Monitronics!!
Don't sign a contract if you can't live by the terms.
Next time you might want consider a no contract secruity system like SimpliSafe.
Dear TaraM11,
Please send us a message here with more details about your unsatisfactory experience with Monitronics, as well as the best way to contact you and we will have someone in touch! thank you for posting here int he community!