We are currently shopping for our first home and decided to continue banking with USAA. However, no loan officer wants to give me an estimate of closing costs, whether on paper, nor phone. Why is that? The keep telling me it depends on the purchase price, but surely it is calculated based on a certain %rate? I would like to know for example how much the lawyer or mortgage processor will charge before I agree, but do not get an answer for that either.




1sthome, Thank you for reaching out to us. Due to the weekend, none of our mortgage specialist is available to address your inquiry. However, I will forward your inquiry and they should be in touch with you by Monday. - Ben

You may want to read this site for people's experiences with the mortgage division before you decide to go with USAA. My experience was horrific and traumatizing!!

Dear ENLsDAD, 


I regret to hear of the experience you had with your mortgage. That is definitely not the type of experience we want our members to go through. Your feedback is very much appreciated and will be reviewed further. Thanks! - Jesse