I am so disappointed in USAA right now. I had damage when we had a snowstorm this past March. They have paid a claim from an estimate of someone that has never been to my home to see the damages. They claim he has seen the pictures of the damage. I have no idea who this person is, where they are or how to contact them. USAA has been useless with this claim.

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@GaylaW, sorry to hear of your disappointment with your claim. I am reaching out to the claims area for further review. You will be contacted directly so that your concerns can be addressed. Thank you. -Cynthia