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Turbong,
We regret to hear of your experience with your mortgage loan. This is not the type of service we expect for our members. I have shared your comments with a colleague in the mortgage area who will research your comments and reach out to discuss further. We appreciate the opportunity to address your concerns. -Gus
Turbong, thank you for following up. We were able to locate your information and are actively reviewing this matter.
~Thank you. Celeste