@forb52516 - I don't know if this applies to you, but when I wanted to print my insurance policies, I found they weren't available online. The only documents available were the yearly renewal notices. When I contacted USAA, they said they had to mail the original policy documents... which they did.
Thank you for reaching out to us @Forb52516.
To view or access your documents online, follow these steps:
1. Click on your INITIALS at the top right-hand corner.
2. Select "Documents".
3. To filter the search, select the product or service folder at the bottom of the page.
4. To print or email a document, select the document to generate a PDF file.
Once these documents are open, you can print as you normally would.
Please don't hesitate to reach out should you have any questions. - Heather