Does anyone have any advice on how to appeal having your home insurance policy cancelled? USAA sent me a letter recently saying they were cancelling my policy due to an incident involving my dog which subsequently we were found not guilty of. We have been loyal USAA memebers for >20 years and one of our sons in currently serving in the military. For them to cancel our policy via a letter after all these years I find to be inconsistent of the values they preach on their commericals.
@Coop12 Thank you for reaching out to us regarding your request for a cancellation appeal. I have escalated this to a subject matter expert to review further. They will be following up with you in the next 1 to 2 business days.