I am curious whether you are able to choose your own agent if you participate in the Movers Advantage program? Anyone able to do this or know how to find out which agents in your area are part of the program?
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Now as for your post and question.
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Be honest - the "Bonus" payment to home buyers/sellers is part of the 60% of the realtors commissions that were ripped from them. Sadly I am a realtor and referred some friends to a realtor friend in the area they were looking to buy a house. I just found out from the agent, the clients signed up for Movers Advantage and gave USAA Cartus program the referral as they were promised a kick back. This agent worked extremely hard for these clients as she does all clients. USAA did not refer the client to this agent, I did, but somehow they still feels entitled to the fee. The agent now gets 40% of her typical commission, and out of that she must pay her broker, taxes, and oh, I will lose out on my referral fee as well. Pretty sad USAA, I thought much higher of you.
Thank you for reaching out in the Community. I understand your concerns regarding the USAA Real Estate Rewards Network. I have taken this opportunity to share your concerns with a colleague. They will reach out to discuss and address your concerns. Thank you for being a valued USAA member. ~Gus