Advice/Help

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Jelly4012
Contributor
a month ago

Hi all

 

Looking for some guidance here. I put in a claim (tree falling on house). Had to get roof/chimney fixed as there were 3 holes in the roof. USAA not covering most of the claim. We are out of pocket over $40k. Is there an appeal process or higher power to speak to? or does this delve straight into a lawsuit?

 

thanks in advance

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USAA Social Service
USAA Service
USAA Service
a month ago

@Jelly412, I can ask your adjuster to give you another call to discuss the claim and any additional options you may have regarding the resolution of the claim. Please expect a call within 1-2 business days. -LeKisha

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Jelly4012
Contributor
a month ago

thank you

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USAA Social Service
USAA Service
USAA Service
a month ago

You're very welcome.

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Jelly4012
Contributor
a month ago

Hi LeKisha-- have not heard from anyone. Would you mind checking?  thank you

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USAA Social Service
USAA Service
USAA Service
a month ago

Good morning!  I have just sent a follow up request to claims for you. - Ina

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