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I signed up with ADT security a few years ago and had a monthly fee of $29.99. Last year they raised it to $32.78. I just received a notification that they are raising the rate again to $35.57.
That is an increase of $6 per month in the last few years. Seems excessive to me.
What has been other's experience? Should I expect annual increases from now on?
Should USAA reevaluate its relationship with ADT?
Happy retired1,
Your concerns have been escalated to the proper department for further review. Thank you.
Hi Ipublius,
I have sent over your concerns to a member services representative. They will be reaching out to you shortly to further assist. Thank you.
I managed to do what Dresius said:
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User Dresius (Opens a pop up layer)Frequent Contributor
But the lady told me that I might have to call them every year when they tried to raise the rate. She said that the standard ADT contract calls for an annual rate increase.
I still think that USAA should reevaluate it's relationship with ADT. If we are supposed to keep the same rate, then they shouldn't be billing us for an annual rate increase.